Service delivery

Efficient and transparent public services at the local level enhance the process of decentralization, enable the self-administration of municipalities and reinforce their positive public image. The diffusion of innovative practices of local government and an improvement of public services are primarily achieved through the transfer of know-how and the gradual enhancement of communal management capacities. An improvement of the efficiency and transparency in the provision of public services enhances the living conditions of the local population and is likely to reduce the workload at the national level.

Discover the toolbox's best practices in this category

Mapping and auditing of the public lighting system
Municipal Waste Management Plans (PCGD)
Maximising Use-Value (MUV) - Action guide for informal areas
Geographic Information System applied to public lighting